Privacy Policy

Meirun Trading Co., LTD. (“we,” “our,” or “us”) operates MEIRUNWIG.COM (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site.

By accessing or using MEIRUNWIG.COM, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information directly from you and automatically when you interact with our Site:

  • Contact & Account Information: Name, email address, phone number, billing address, and shipping address.
  • Order & Transaction Data: Products purchased, order history, transaction dates, and delivery preferences.
  • Payment Information: Payment details (e.g., credit/debit card numbers) are processed directly by our PCI-compliant third-party payment gateways (such as PayPal, Stripe, or WooCommerce Payments). We do not store or retain your full payment card details on our servers.
  • Device & Usage Data: When you browse the Site, we automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and standard log information.
  • Customer Support Records: Communications, inquiries, or feedback sent to our customer service team.

2. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

  • Fulfilling Orders: Processing purchases, coordinating order shipments, providing invoices and order confirmations, and handling returns or exchanges.
  • Customer Support: Responding to questions, resolving service issues, and sending transactional notifications.
  • Fraud Prevention & Security: Screening orders for potential fraud or unauthorized transactions to protect you and our Site.
  • Site Optimization: Analyzing visitor behavior to improve store functionality, inventory, and overall user experience.
  • Marketing Communications: Sending promotional offers, new collection announcements, or newsletters if you have opted in. You can unsubscribe at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share information only with trusted service providers who help us operate our business:

  • E-Commerce & Hosting Providers: Platforms and hosting services that power MEIRUNWIG.COM (such as WordPress/WooCommerce).
  • Payment Processors: Secure payment service providers that authorize and process transactions.
  • Shipping Carriers: Logistics and fulfillment partners (e.g., USPS, UPS, FedEx, DHL) to deliver your purchases.
  • Legal Compliance: Authorities or third parties when required by law, subpoena, court order, or to protect our legal rights, safety, and property.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to ensure site functionality and enhance your shopping experience:

  • Essential Cookies: Required for basic site features, such as maintaining items in your shopping cart and facilitating checkout.
  • Analytics Cookies: Help us understand site traffic, popular products, and customer journey patterns.
  • Managing Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are sent. Please note that disabling essential cookies may impact certain site features, such as the shopping cart and checkout process.

5. Data Security & Retention

  • Security: We implement industry-standard physical, technical, and administrative safeguards (including SSL encryption across our Site) to protect your personal information against unauthorized access, loss, or disclosure.
  • Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal, accounting, or tax obligations, or resolve disputes.

6. Your Rights and Choices

Depending on your location (including rights under US state laws such as the California Consumer Privacy Act and the Colorado Privacy Act), you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of marketing communications by clicking the “unsubscribe” link in any promotional email or contacting us directly.
  • Restrict or object to certain types of data processing.

To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

MEIRUNWIG.COM is not directed to individuals under the age of 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete that data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be indicated by the “Last Updated” date at the top of this page. Any changes take effect immediately upon posting on MEIRUNWIG.COM.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

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