shipping Policy

Thank you for shopping at MEIRUNWIG.COM, operated by Meirun Trading Co., LTD. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • Standard Processing: All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays).
  • High-Volume Periods: During peak seasons, holidays, or promotional sales, processing may take an additional 1–2 business days.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. If there is a significant delay in processing your order, we will notify you promptly via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your destination and selected shipping method:

Shipping MethodEstimated Delivery TimeTypical Cost
Standard Shipping5–8 business daysCalculated at checkout (Free on qualifying orders)
Express Shipping2–4 business daysCalculated at checkout

Delivery delays can occasionally occur due to carrier logistics, weather conditions, or customs clearance.

3. Order Tracking

  • Once your package has shipped, you will automatically receive a Shipment Confirmation email containing your tracking number(s).
  • The tracking number will become active and show real-time updates within 24–48 hours of carrier pickup.
  • You can track your shipment directly on the carrier’s website or via our order lookup page.

4. Shipping Destinations & Restrictions

  • Domestic Shipping: We ship to addresses within the contiguous United States, Alaska, Hawaii, and US territories.
  • P.O. Boxes & APO/FPO Addresses: Standard shipping is generally available for P.O. Boxes; however, express courier services (such as DHL/FedEx/UPS) require a valid physical street address.
  • International Shipping: We ship to select international destinations. Delivery timeframes typically range from 7–15 business days, depending on local postal services and customs processing.

5. Customs, Duties, and Taxes

  • Meirun Trading Co., LTD. is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (including tariffs, import duties, VAT, or brokerage fees).

6. Incorrect Shipping Addresses & Undeliverable Packages

  • Please carefully verify your delivery address before completing payment. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
  • If a package is returned to us as undeliverable or rejected by the recipient, the customer is responsible for the actual re-shipping costs once the address is corrected.

7. Damaged, Lost, or Stolen Packages

  • Damaged Items in Transit: If you receive your order in a damaged condition, please contact us within 48 hours of delivery. Keep all packaging materials and damaged goods, and provide clear photos of the package and item.
  • Missing or Lost Packages: If tracking indicates your package was delivered but you cannot locate it, please check with household members and neighbors first, then contact the carrier to initiate a trace. If you still need assistance, reach out to our customer care team.

8. Contact Us

If you have any questions regarding our shipping terms or need assistance with an existing order, please contact us:

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